How do I start a custom order?

Call us today at (413)-584-0065 to work with a member of the VOmax team, or send us an email at, and we will be happy to help you get started.

Why VOmax?

 VOmax creates elite performance apparel for Cycling, Nordicskiing, Triathlon, and Running• Products remain like-new after washing• Anti-microbial performance technology prevents offensive odors• Performance fabrics keep you comfortable and dry• Wicking material keeps you cooler – temperature management• UPF in fabric protects you from the sun• Fully customized with your artwork for team and event use• Garments are designed for comfort and maximum performance 

How do the custom orders work?

1. Secure necessary information – order size, delivery date, art status 

2. Prepare your quote 

3. Send in artwork and other key details 

4. Art proof prepared by our Graphic Design Team 

5. Signed and approved artwork 

6. Give us quantities and sizes 

7. Production 

8. Inspect Quality and Ship

Click here to view more info about custom orders.

Why don't you accept my currency?

Right now we're able to show dozens of global currencies to give you a sense of how our prices convert into other currencies. We're working to implement new payment systems that will allow us to accept not only different currencies, but also dozens of different regional payment systems. So while the content of your cart may currently be displayed in your local currency, the Gem Stores process all orders in USD at the most current exchange rate.

How are VOmax items sized?

All the information on our garments can be found on the sizing chart page. Click Here for sizing.

What about shipping and delivery?

When you place an order, we estimate shipping and delivery dates based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.Shipping rates for VOmax items are weight-based. The weight of any item can be found on the product detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.Non-domestic shipping- There are restrictions on some products, and some products cannot be shipped to international destinations.

Where do I find information regarding returns?

Click here to view everything you need to know about returns through VOmax.